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ProspectSoft CRM is a completely modular suite of Customer
Relationship and Business Relationship Management software primarily
for the SME and small corporate market sectors, which is founded on
3 fundamental principles:
-
Optimising communication
- Ease
of integration
- Mobility
of data
Optimising
communication
With over 20 configurable modules, the system can be tailored
to meet the needs of widely differing types, sizes or structures
of organisation. While incorporating all the best features of contact
management for sales and marketing, ProspectSoft CRM can also be
deployed very effectively in pre- and post-sales customer support
or service functions to manage, analyse and report on customer problems.
Those customers may be other businesses (B2B) or consumers (B2C)
or a combination of the two in the same database – a unique
feature to the ProspectSoft CRM system, but not an uncommon situation for
the SME – which has led to the use of ProspectSoft CRM systems
on help-desks and in small call-centres.
Not only is ProspectSoft CRM a management tool for all customer
communications and interactions, it also manages supplier relations,
plus those of 3rd parties like consultants or inspectors, so the
system can link all elements to provide the user with an “end-to-end”
view of business issues.
ProspectSoft has now released ProspectSoft CRM Version 5.10. This powerful software version offers a great range of new and enhanced features.
This release builds on the existing functionality and makes it even easier to grow your business. It has never been easier to manage your marketing campaigns, log enquiries, track response rates and professionally manage the relationship with your customers.
Key new features to ProspectSoft CRM version 5.10 Include
- An Updated Mail-Merge Wizard
- New XML API Enquiry Logging Option
- Updated and Expanded Outlook Integration, including more HTML E-Mail templates, PDF attachments, Plus many more plugins updated for time and cost efficiency.
- Updated and Expanded Excel Integrated - export your ProspectSoft records to Excel as Pivot tables and Pivot charts, Plus updated 'send to Excel as data / displayed' function
- New and improved quotation Enhancements
If you would like to view all of the new functions and enhancements of the ProspectSoft CRM solution, Click Here to download a PDF of the new and improved features of ProspectSoft 5.10.
You can also view the features of the CRM software (Customer Relationship Management Software) solution by viewing our What's new in version 5 Page. |